Course curriculum
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1
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Course Summary
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2
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Why We Use Google Workspace
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How to Navigate Google Workspace
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Setting Up Your Gmail Inbox
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Other Helpful Settings in Gmail
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Google Groups (Client Listservs)
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How to Set Up Your Google Calendar
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How to Use Google Calendar Features in Your Work at Elevate
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Updating Google Calendar for Out of Office Time
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Google Chat
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Google Drive, Docs, and Sheets
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Check for Understanding
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Assignment
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3
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Why We Use Microsoft Office
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Microsoft Word Uses at Elevate
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Using Features of Microsoft Word in Your Work
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Microsoft Excel Uses at Elevate
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Using Features of Microsoft Excel in Your Work
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Microsoft One Note
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Assignment
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4
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Why We Use Adobe Acrobat
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How to Create a PDF Using Adobe Acrobat
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How To Edit a PDF Using Adobe Acrobat
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Check for Understanding
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5
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Why We Use Dropbox and Important Things to Know
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Elevate Team Folder
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Internal Client Folders in Dropbox
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External Client Folders in Dropbox
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Troubleshooting
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Check for Understanding
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6
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Using Zoom at Elevate
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Zoom Usage for Client Services
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Zoom Account Types by Role
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Zoom Settings
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Zoom Recordings
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Troubleshooting
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Assignment
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Check for Understanding
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7
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Why We Use LastPass
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LastPass Definitions and Access
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How to Use LastPass
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Check for Understanding
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Confirming Folders in LastPass
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8
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Congratulations!
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Post-Course Questionnaire
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Resources and Troubleshooting
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